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CRM Solutions for Insurance and Financial Services
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EZ Data Customer Support
Official support for Client Data System ended on December 31, 2011. The support information below remains available as a courtesy to CDS users.
 

The Contact Correspondence course provides in-depth training on all aspects of the Client Data System correspondence tools.

Upon completion of the Contact Correspondence course, you will be able to:

  • Generate individual and mass correspondence for contact records entered in CDS
  • Save time by creating and using templates for individual contact correspondence
  • Create and send form letters
  • View correspondence history in the contact Letter Log

View the movies in the order presented then log in to the DEMO database in CDS 6 to practice the functionality presented in each lesson.
The CDS Contact Correspondence Course
Lesson One: Contact Correspondence Overview >>
7:36
Lesson Two: Individual Contact Correspondence >>
9:59
Lesson Three: Mass Correspondence >>
5:41
Lesson Four: Form Letter Creation >>
11:39
After completing CDS Contact Correspondence, continue on to the next course: CDS Data Mining .
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Additional Resources
Flash Player is required to view Training Movies and Fast Classes.
User Guides and Printable versions of Fast Classes are available in .PDF format.
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